{"id":1042,"date":"2026-08-03T23:14:10","date_gmt":"2026-08-03T23:14:10","guid":{"rendered":"https:\/\/ictame.edu.co\/portal\/?page_id=1042"},"modified":"2026-08-03T23:14:10","modified_gmt":"2026-08-03T23:14:10","slug":"registre-su-pqrsd","status":"publish","type":"page","link":"https:\/\/ictame.edu.co\/portal\/registre-su-pqrsd\/","title":{"rendered":"Registre su PQRSD"},"content":{"rendered":"<div class='fluentform ff-default fluentform_wrapper_4  ff_guten_block ff_guten_block-4 ffs_default_wrap'><form data-form_id=\"4\" id=\"fluentform_4\" class=\"frm-fluent-form fluent_form_4 ff-el-form-top ff_form_instance_4_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_4_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Formulario PQRS<\/legend><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"ak_\"><label>&#916;<textarea name=\"ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"ak_js\" value=\"68\"\/><script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n<\/p><input type='hidden' name='__fluent_form_embded_post_id' value='1042' \/><input type=\"hidden\" id=\"_fluentform_4_fluentformnonce\" name=\"_fluentform_4_fluentformnonce\" value=\"72f8e6e206\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/portal\/wp-json\/wp\/v2\/pages\/1042\" \/><div class='ff-el-group  ff-custom_html' tabindex='-1' data-name=\"custom_html-4_1\" ><h3 style=\"background:#0b5ea8;color:#fff;padding:10px 15px;border-radius:5px;margin-bottom:15px\">\n\ud83d\udcec Sistema de Peticiones, Quejas, Reclamos, Sugerencias y Felicitaciones (PQRS)\n<\/h3>\n\n<p style=\"margin-top:0;margin-bottom:20px\">\nBienvenido(a). A trav\u00e9s de este formulario podr\u00e1 presentar una petici\u00f3n, queja, reclamo, sugerencia o felicitaci\u00f3n. Su solicitud ser\u00e1 radicada y atendida por la Instituci\u00f3n Educativa Inocencio Chinc\u00e1 dentro de los t\u00e9rminos establecidos por la normatividad vigente.\n<\/p><\/div><div class='ff-el-group  ff-custom_html' tabindex='-1' data-name=\"custom_html-4_2\" ><h3 style=\"background:#0b5ea8;color:#ffffff;padding:10px 15px;border-radius:5px;margin-bottom:15px\">\n\ud83d\udccb Datos del solicitante\n<\/h3>\n\n<p style=\"margin-top:0;margin-bottom:20px\">\nPor favor diligencie la siguiente informaci\u00f3n. Los datos suministrados ser\u00e1n utilizados \u00fanicamente para atender y dar respuesta a su petici\u00f3n, queja, reclamo, sugerencia o felicitaci\u00f3n (PQRS).\n<\/p><\/div><div data-type=\"name-element\" data-name=\"names\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_names_first_name_' id='label_ff_4_names_first_name_' >Nombre<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" id=\"ff_4_names_first_name_\" class=\"ff-el-form-control\" placeholder=\"Introduce tu nombre\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell '><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_names_last_name_' id='label_ff_4_names_last_name_' >Apellidos<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[last_name]\" id=\"ff_4_names_last_name_\" class=\"ff-el-form-control\" placeholder=\"Introduce tus apellidos\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_input_text_1' id='label_ff_4_input_text_1' aria-label=\"Numero de documento\">Numero de documento<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_1\" class=\"ff-el-form-control\" data-name=\"input_text_1\" id=\"ff_4_input_text_1\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_dropdown_1' id='label_ff_4_dropdown_1' aria-label=\"Tipo de documento\">Tipo de documento<\/label><\/div><div class='ff-el-input--content'><select name=\"dropdown_1\" id=\"ff_4_dropdown_1\" class=\"ff-el-form-control\" data-name=\"dropdown_1\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\" aria-labelledby=\"label_ff_4_dropdown_1\"><option value=\"\">&#8211; Select &#8211;<\/option><option value=\"CC\"  >CC<\/option><option value=\"TI\"  >TI<\/option><\/select><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_input_text_2' id='label_ff_4_input_text_2' aria-label=\"Numero de celular\">Numero de celular<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_2\" class=\"ff-el-form-control\" data-name=\"input_text_2\" id=\"ff_4_input_text_2\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_email' id='label_ff_4_email' aria-label=\"Correo electr\u00f3nico\">Correo electr\u00f3nico<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_4_email\" class=\"ff-el-form-control\" placeholder=\"Email Address\" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_dropdown' id='label_ff_4_dropdown' aria-label=\"Tipo de usuario.\">Tipo de usuario.<\/label><\/div><div class='ff-el-input--content'><select name=\"dropdown\" id=\"ff_4_dropdown\" class=\"ff-el-form-control\" data-name=\"dropdown\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\" aria-labelledby=\"label_ff_4_dropdown\"><option value=\"\">&#8211; Select &#8211;<\/option><option value=\"Padre, madre o acudiente\"  >Padre, madre o acudiente<\/option><option value=\"Estudiante\"  >Estudiante<\/option><option value=\"Docente\"  >Docente<\/option><option value=\"Ciudadan\u00eda en general\"  >Ciudadan\u00eda en general<\/option><\/select><\/div><\/div><div class='ff-el-group  ff-custom_html' tabindex='-1' data-name=\"custom_html-4_3\" ><h3 style=\"background:#0b5ea8;color:#ffffff;padding:10px 15px;border-radius:5px;margin-bottom:15px\">\n\ud83d\udce8 Informaci\u00f3n de la solicitud\n<\/h3>\n\n<p style=\"margin-top:0;margin-bottom:20px\">\nSeleccione el tipo de solicitud y describa de manera clara la situaci\u00f3n que desea comunicar a la Instituci\u00f3n Educativa Inocencio Chinc\u00e1.\n<\/p><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label   aria-label=\"Tipo de solicitud\">Tipo de solicitud<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='checkbox_fe70ab1dd1ed5e59114c9d579c638db1'><input  type=\"checkbox\" name=\"checkbox[]\" data-name=\"checkbox\" class=\"ff-el-form-check-input ff-el-form-check-checkbox\" value=\"Petici\u00f3n\"  id='checkbox_fe70ab1dd1ed5e59114c9d579c638db1' aria-label='Petici\u00f3n' aria-invalid='false' aria-required=true> <span>Petici\u00f3n<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='checkbox_5bd07e2705b2cb5a675a0bb1b59bea7a'><input  type=\"checkbox\" name=\"checkbox[]\" data-name=\"checkbox\" class=\"ff-el-form-check-input ff-el-form-check-checkbox\" value=\"Queja\"  id='checkbox_5bd07e2705b2cb5a675a0bb1b59bea7a' aria-label='Queja' aria-invalid='false' aria-required=true> <span>Queja<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='checkbox_6b36f6cb9964f4622471ede2638b2fb6'><input  type=\"checkbox\" name=\"checkbox[]\" data-name=\"checkbox\" class=\"ff-el-form-check-input ff-el-form-check-checkbox\" value=\"Reclamo\"  id='checkbox_6b36f6cb9964f4622471ede2638b2fb6' aria-label='Reclamo' aria-invalid='false' aria-required=true> <span>Reclamo<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='checkbox_1e93ab679e0bdc829826c9b253fc52e7'><input  type=\"checkbox\" name=\"checkbox[]\" data-name=\"checkbox\" class=\"ff-el-form-check-input ff-el-form-check-checkbox\" value=\"Sugerencia\"  id='checkbox_1e93ab679e0bdc829826c9b253fc52e7' aria-label='Sugerencia' aria-invalid='false' aria-required=true> <span>Sugerencia<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='checkbox_7b16c6924336a3dbafe87a946865530b'><input  type=\"checkbox\" name=\"checkbox[]\" data-name=\"checkbox\" class=\"ff-el-form-check-input ff-el-form-check-checkbox\" value=\"Felicitaci\u00f3n\"  id='checkbox_7b16c6924336a3dbafe87a946865530b' aria-label='Felicitaci\u00f3n' aria-invalid='false' aria-required=true> <span>Felicitaci\u00f3n<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group  ff-custom_html' tabindex='-1' data-name=\"custom_html-4_4\" ><h3 style=\"background:#0b5ea8;color:#ffffff;padding:10px 15px;border-radius:5px;margin-bottom:15px\">\n\ud83d\udcdd Describa de manera detallada su solicitud\n<\/h3>\n\n<p style=\"margin-top:0;margin-bottom:20px\">\nPor favor exponga de forma clara, precisa y respetuosa los hechos, indicando las fechas, personas involucradas y cualquier informaci\u00f3n que considere relevante. Si cuenta con documentos de soporte, podr\u00e1 adjuntarlos al finalizar el formulario.\n<\/p><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_input_text_3' id='label_ff_4_input_text_3' aria-label=\"Describa la solicitud.\">Describa la solicitud.<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_3\" class=\"ff-el-form-control\" maxlength=\"1002\" data-name=\"input_text_3\" id=\"ff_4_input_text_3\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group  ff-custom_html' tabindex='-1' data-name=\"custom_html-4_5\" ><h3 style=\"background:#0b5ea8;color:#ffffff;padding:10px 15px;border-radius:5px;margin-bottom:15px\">\n\ud83d\udd12 Autorizaci\u00f3n para el tratamiento de datos personales\n<\/h3>\n\n<div style=\"border:1px solid #d9d9d9;background:#f8f9fa;padding:15px;border-radius:5px;line-height:1.6\">\n<p>\nEn cumplimiento de la <strong>Ley 1581 de 2012<\/strong>, el <strong>Decreto 1074 de 2015<\/strong> y dem\u00e1s normas concordantes sobre protecci\u00f3n de datos personales, autorizo de manera previa, expresa e informada a la <strong>Instituci\u00f3n Educativa Inocencio Chinc\u00e1<\/strong> para recolectar, almacenar, usar, actualizar y tratar los datos personales suministrados en este formulario, exclusivamente con el prop\u00f3sito de gestionar y dar respuesta a la presente petici\u00f3n, queja, reclamo, sugerencia o felicitaci\u00f3n (PQRS), as\u00ed como para las actuaciones administrativas derivadas de la misma.\n<\/p>\n\n<p>\nComo titular de la informaci\u00f3n, conozco que puedo ejercer los derechos de acceso, actualizaci\u00f3n, rectificaci\u00f3n, supresi\u00f3n de mis datos y revocatoria de la autorizaci\u00f3n, de conformidad con la normativa vigente y la Pol\u00edtica de Tratamiento de Datos Personales de la Instituci\u00f3n.\n<\/p>\n\n<p><strong>Para continuar con el env\u00edo de este formulario, deber\u00e1 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